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The Dirty Spoon

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    Terms and Conditions

     

    Privacy Policy

    Effective Date: 01/01/26

    Welcome to The Dirty Spoon (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

    1. Information We Collect

    We may collect the following types of information:

    Personal Information

    When you make a purchase or interact with our site, we may collect:

    • Name 
    • Email address 
    • Billing and shipping address 
    • Phone number 
    • Payment information (processed securely via third-party providers) 

    Non-Personal Information

    We may automatically collect:

    • IP address 
    • Browser type 
    • Device information 
    • Pages visited and time spent on our site 

    2. How We Use Your Information

    We use your information to:

    • Process and fulfill orders 
    • Communicate with you about purchases, updates, or promotions 
    • Improve our website and customer experience 
    • Prevent fraud and ensure security 
    • Comply with legal obligations 

    3. Sharing Your Information

    We do not sell your personal information.

    We may share your information with:

    • Payment processors (e.g., Stripe, PayPal) 
    • Shipping providers (e.g., USPS, UPS, FedEx) 
    • E-commerce platforms (e.g., Etsy, Shopify, Printify) 
    • Service providers that help operate our business 

    These third parties only use your information as necessary to perform their services.

    4. Cookies and Tracking Technologies

    We use cookies and similar technologies to:

    • Improve site functionality 
    • Analyze website traffic 
    • Enhance user experience 

    You can disable cookies through your browser settings.

    5. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

    6. Children’s Privacy

    The Dirty Spoon does not knowingly collect or store information from individuals under the age of 13.

    If we become aware that we have collected personal data from a child under 13, we will promptly delete such information.

    7. Your Rights

    Depending on your location, you may have the right to:

    • Access the personal data we hold about you 
    • Request corrections or updates 
    • Request deletion of your data 

    To exercise these rights, contact us at the email below.

    8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

    10. Contact Us

    If you have questions about this Privacy Policy, please contact us:

    The Dirty Spoon LLC
    Email: thedirtyspoontj@gmail.com
    Location: Florida, United States

    Return and Refund Policy

      

    Effective Date: 01/01/26


    At The Dirty Spoon, we take pride in delivering high-quality products. Because many of our items are made-to-order, our return policy is designed to be fair while maintaining product integrity.

      

    1. All Sales Are Final

    Due to the custom and made-to-order nature of our products, all sales are final. We do not accept returns or exchanges for:

    • Incorrect      sizing 
    • Change      of mind 
    • Buyer’s      remorse 

    Please review sizing charts and product details carefully before placing your order.

      

    2. Damaged, Defective, or Incorrect Items

    We will gladly replace or refund items if they arrive:

    • Damaged      
    • Defective      
    • Incorrect      (wrong item received) 

    To request a replacement or refund:

    • Contact      us within 7 days of delivery 
    • Provide      your order number 
    • Include      clear photos of the issue 

    Once approved, we will:

    • Send a      replacement at no cost OR 
    • Issue      a refund to your original payment method 

      

    3. Order Issues & Lost Packages

    If your order is:

    • Lost      in transit 
    • Marked      delivered but not received 

    Please contact us, and we will work with the carrier to resolve the issue. Resolutions may include a replacement depending on the situation.

      

    4. Cancellations

    Orders may be canceled within 12 hours of purchase.
    After this window, orders are sent into production and cannot be canceled.

      

    5. Exchanges

    We do not offer exchanges at this time.
    If you need a different size or item, please place a new order.

      

    6. Refund Processing

    If a refund is approved:

    • It      will be issued to your original payment method 
    • Processing      time may take 5–10 business days, depending on your bank 

      

    7. Contact Us

    For any issues or questions regarding your order:

    The Dirty Spoon LLC
    Email: thedirtyspoontj@gmail.com
    Location: Florida, USA

      

    Our Promise

    We’re here to make things right—because even dirty spoons deserve clean service.


    Copyright © 2026 The Dirty Spoon - All Rights Reserved.

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